Privacy Policy

Overview

ProductSignal ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our market validation service.

Information We Collect

From Customers

• Email address (for account and communication)
• Product idea details you submit (problem, solution, target customer)
• Payment information (processed securely by Stripe)

From Experiment Landing Pages

• Email addresses of visitors who sign up for early access
• Google Ads click identifier (GCLID) for attribution
• Basic page view data (timestamp, anonymized IP)

How We Use Your Information

• To deliver our market validation service
• To generate your experiment report
• To communicate about your order status
• To provide customer support
• To improve our service

What We Don't Do

• We don't use advertising cookies or tracking pixels
• We don't share your data with third-party analytics services
• We don't sell your personal information
• We don't use your product ideas for any purpose other than delivering your experiment

Data Sharing

We only share data with third parties necessary to deliver our service:

• Stripe — for secure payment processing
• Google Ads — to run your experiment campaigns
• Email provider — to send transactional emails

Email Signups from Experiments

Email addresses collected through your experiment landing page belong to you. They are included in your final report. We do not contact these individuals or use their information for any other purpose. Once your report is delivered, you are responsible for how you use this data.

Data Retention

We retain your order data and experiment results for 12 months after delivery. You can request deletion of your data at any time by contacting us.

Security

We use industry-standard security measures to protect your data, including encrypted connections (HTTPS), secure payment processing, and access controls.

Your Rights

You have the right to access, correct, or delete your personal data. Contact us at support@productsignal.io to exercise these rights.