Terms of Service

1. Service Description

ProductSignal provides market validation experiments for software product ideas. Our service includes: eligibility review of your idea, creation of an experiment landing page, running a Google Ads campaign, and delivery of a comprehensive report with traffic metrics, conversion data, and collected email signups.

2. Eligibility

Not all product ideas qualify for our service. Before accepting payment, we review your idea for:

• Sufficient search volume (people actively searching for solutions)
• Viable cost-per-click rates
• Compliance with Google Ads policies

If your idea doesn't meet our criteria, we'll let you know before you pay.

3. What You Receive

• A custom landing page for your product idea
• A Google Ads campaign targeting relevant search terms (3-7 days)
• A PDF report with traffic metrics, conversion rates, and signal interpretation
• A list of email addresses from visitors who signed up for early access

4. Delivery Timeline

Experiments typically complete within 5-10 business days from payment, depending on search volume for your keywords. We'll keep you updated on progress via email.

5. Results Disclaimer

ProductSignal provides market signal data — we do not guarantee specific results. Your experiment may show strong interest, moderate interest, weak interest, or no interest at all. All of these are valid outcomes that provide useful information.

The data we provide is meant to inform your decision-making, not predict future business success. How you interpret and act on the results is your responsibility.

6. Refund Policy

We perform rigorous eligibility checks before accepting payment to ensure we can deliver meaningful results. However, refunds are available in the following cases:

• Google Ads policy rejection — If Google rejects your campaign after we've accepted it and we cannot resolve the issue
• Insufficient traffic delivery — If we fail to deliver meaningful traffic to your experiment (at least 100 visitors)
• Technical failure — If a technical issue on our end prevents us from completing your experiment

Refunds are not available for experiments that complete successfully but show low interest or zero signups. That is valid market signal, not a service failure.

To request a refund, contact us at support@productsignal.io with your order details.

7. Your Responsibilities

• Provide accurate information about your product idea
• Ensure your product idea doesn't violate any laws or third-party rights
• Use collected email addresses in compliance with applicable laws (e.g., CAN-SPAM, GDPR)
• Not misrepresent your product or make false claims

8. Intellectual Property

Your product idea remains yours. The landing page content and ad copy we generate for your experiment is provided for your use. Our methodology, systems, and processes remain our intellectual property.

9. Limitation of Liability

ProductSignal provides market data to help inform your decisions. We are not liable for business decisions you make based on experiment results, lost profits, or any indirect damages. Our total liability is limited to the amount you paid for the service.

10. Changes to Terms

We may update these terms from time to time. Continued use of our service after changes constitutes acceptance of the new terms.